Director - Functional Systems & Technology
Comcast Corporation (company site, opens in a new tab)10+ yrsChennaiOn-siteDirect career pageEst. 35–60 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead the entire India offshore team (CIEC) for Residential Billing Strategy & Operations, managing operational performance, talent, controls, and delivery quality.
- Own accuracy and governance of enterprise pricing, promotional, and go-to-market implementations across billing platforms affecting millions of customers and tens of billions in annual revenue.
- Drive continuous improvement via automation, data intelligence, and AI to enhance billing process precision, speed, and adaptability, while reporting to the SVP and collaborating with US counterparts.
Minimum Requirements
- Bachelor's Degree required or relevant combination of coursework and experience considered.
- 10+ years of relevant work experience in billing, revenue, or large-scale operational environments.
- Experience leading global or matrixed teams, preferably within billing or revenue operations.
- Work Experience Required: 10+ years explicitly mentioned; Notice period: Not explicitly mentioned.
Ideal Candidate Profile
- Experienced leader with strong operational and people management skills in global/matrixed environments, particularly billing or revenue operations.
- Ability to collaborate effectively across geographies, especially between India offshore teams and US-based leadership.
- Skilled in driving automation, data intelligence, and AI-enabled solutions for operational efficiency and quality improvement in complex billing ecosystems.