Salesforce Business Systems Analyst - Contractor
SRM Technologies, Inc. (company site, opens in a new tab)3–5 yrsBengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Own Salesforce solution design and enhancement for sales and marketing processes, focusing on Lead-to-Opportunity workflows.
- Serve as primary Tier 1 support for Salesforce issues, performing root-cause analysis and production troubleshooting covering automation, validation rules, Flows, Apex, permissions, integrations, and data synchronization.
- Coordinate and support testing (unit, functional, UAT) and release activities, including data fixes and maintaining solution documentation.
Minimum Requirements
- 3-5 years of experience as Salesforce Business Systems Analyst, Administrator, or similar role.
- Strong Salesforce administration and configuration skills, including expertise in Salesforce Flows, automation, permissions, validation rules, and data management.
- Salesforce Certified Administrator credential is mandatory.
- Experience supporting sales and marketing processes: Lead-to-Opportunity, Lead and Contact routing, deduping, and merging.
Ideal Candidate Profile
- Experienced in bridging business needs with technical Salesforce solutions, capable of translating complex requirements into scalable implementations.
- Hands-on troubleshooting skills across Salesforce platform components including Apex code and integrations, with ability to perform root-cause analysis.
- Comfortable coordinating across multiple teams (Product Management, RevOps, Marketing, Sales, Data, Engineering) and operating independently in a fast-paced environment.