Total Rewards Operations Leader/Benefits Manager
Dow (company site, opens in a new tab)10–12 yrsMumbaiOn-siteDirect career pageEst. 25–40 LPA
Posted 0m ago
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Job description
Structured overview of role & requirements
About This Role
- Establish and lead the Mumbai-based Global Total Rewards Operations Hub, delivering compensation and benefits processes across all regions with a scalable operating model.
- Ensure operational excellence, compliance, service quality, governance, and controls in total rewards processes, including audit readiness and performance metrics.
- Build and manage a high-performing team, drive process standardization, onboarding of new global processes, and partner on continuous improvement and automation initiatives.
Minimum Requirements
- Bachelor’s degree in Human Resources, Business Administration, Finance, Economics, Industrial Engineering, or related field.
- Minimum 10-12 years of HR experience with at least 7+ years relevant experience in Total Rewards.
- Fluent English communication skills (written and verbal).
- Ability to work in hybrid setup with 4 days office and accommodate international time zones; Relocation assistance not available.
Ideal Candidate Profile
- Experienced in leading or building HR operations hubs, preferably in a Global Business Services (GBS) environment with exposure to multiple regions (NA, LA, EMEAI).
- Strong operational leadership capabilities combining total rewards expertise with governance, controls, and service performance management.
- Demonstrated ability to build and develop teams, manage complex change, improve processes, and work autonomously with cross-functional global stakeholders.