Manager – Business Support, PMO
DHL (company site, opens in a new tab)5+ yrsMumbaiOn-siteDirect career pageEst. 12–22 LPA
Posted 22h ago
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Job description
Structured overview of role & requirements
About This Role
- Oversee end-to-end customer projects for Americas region focusing on delivering scalable, high-quality solutions that enhance customer and business experience.
- Manage project governance including charters, workflows, prioritization, milestone tracking, risk management, and adherence to SDLC within a matrix environment.
- Lead and mentor cross-functional teams, drive project execution, coordinate stakeholder communications, and ensure delivery quality and compliance.
Minimum Requirements
- Bachelor's degree required; Master's preferred in related field.
- Minimum 5+ years of team management experience.
- Knowledge and experience in Logistics and Supply Chain domains mandatory.
- Project Management certification is preferred but not mandatory.
Ideal Candidate Profile
- Experienced in managing complex projects with strong governance and quality control.
- Proven ability to build and maintain relationships with senior stakeholders and cross-functional teams.
- Technical proficiency in database design, system quality assurance, and information processing principles relevant to project management.