Associate – Social Media Listening
AstraZeneca (company site, opens in a new tab)2–4 yrsBengaluruOn-siteDirect career pageEst. 8–14 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Convert social media data into actionable insights that influence content, media, and engagement strategies across campaigns.
- Develop and refine social listening queries and dashboards to ensure accurate measurement of sentiment, volume, and influencers.
- Create clear, data-driven reports and recommendations that improve campaign targeting, creative, and channel mix under defined compliance standards.
Minimum Requirements
- 2-4 years of experience in Social Media Listening or related analytics role.
- Bachelor's degree in any stream; Pharma, MPharm (Pharmacology preferred), or MBA also accepted.
- Proficient in MS Office (Excel, PowerPoint) and experienced with social listening tools like Sprinklr, BrandWatch, Talkwalker, Meltwater, Netbase, or Social Studio.
- Strong command of English with excellent written and verbal communication skills to synthesize data into clear narratives.
Ideal Candidate Profile
- Experience configuring and optimizing queries and dashboards in enterprise social listening platforms within regulated industries.
- Ability to translate monitoring insights into campaign or content optimizations with measurable impact.
- Comfortable working in a fast-paced, cross-functional environment requiring collaboration with brand, communications, and digital teams.