Manager - Operations Integration
Emirates NBD (company site, opens in a new tab)8+ yrsOn-siteDirect career pageEst. 15–28 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end integration of back-office operations including servicing, fulfilment, reconciliations, settlements, exception handling, and shared services into Group Operations operating model.
- Own and govern the Operations integration plan, migration waves, operational readiness, risk mitigation, and post-migration stabilization to ensure service continuity and process harmonization.
- Coordinate cross-functional stakeholders (RBL Operations, ENBD Operations, Technology, Risk, Compliance, Products) to resolve dependencies, track milestones, and embed sustainable BAU practices.
Minimum Requirements
- 8+ years total work experience with at least 3 years in Banking or Financial Services Operations/back-office process management and 1+ year in leading large transformation/integration programs.
- Experience with merger and acquisition integration and back-office operations including reconciliations, settlements, and servicing.
- Preferred consultancy background with skills in TOM design, operational controls, workflow automation, and tools like Power BI, Jira, Excel, MS Office.
- Work Experience Required: 8+ years including specified domain and leadership experience. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced operator in banking operations integration with strong end-to-end process ownership from migration planning through stabilization phases.
- Proficient in operating model design, SOP development, service performance management, and governance suited for complex transformation environments.
- Skilled at cross-functional coordination involving risk, compliance, technology, and operational teams with strong analytical capabilities and executive reporting experience.