Senior Security MS Engineer - WAF
NTT (NTT Group) (company site, opens in a new tab)ChennaiOn-siteDirect career pageEst. 10–20 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage client security infrastructures ensuring operational continuity by monitoring, investigating, and resolving technical incidents within SLA.
- Handle and prioritize client security-related service tickets, perform operational tasks, and document resolution actions effectively.
- Collaborate with automation teams to optimize workflows, automate routine tasks, and contribute to incident trend analysis for improvements.
Minimum Requirements
- Experience in managed security services supporting security infrastructure and familiarity with ticketing tools, preferably ServiceNow.
- Bachelor's degree or equivalent in IT/Computing or relevant work experience.
- Work primarily on-site.
- Work Experience Required: Not explicitly mentioned in the JD
Ideal Candidate Profile
- Capable of second-level technical support including incident triage, escalation handling, and cross-team communication.
- Skilled in change management processes with attention to risk mitigation and approvals.
- Strong planning and communication skills with adaptability to dynamic operational environments and diverse client cultures.