Soft Service Manager
JLL (company site, opens in a new tab)7–8 yrsBengaluruOn-siteDirect career pageEst. 9–16 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage all soft services operations including housekeeping, pest control, facade cleaning, horticulture, and landscaping at Godrej Centre, Bengaluru.
- Oversee daily cleaning activities, staff scheduling, vendor management, budget preparation, and compliance with hygiene and sanitation standards.
- Serve as primary point of contact for client/ticket concerns related to soft services and prepare periodic reports like DMR, MMR, and QBR.
Minimum Requirements
- Degree or Diploma in housekeeping/hospitality.
- 7-8 years of relevant work experience in soft services management.
- Good communication skills in English (oral and written).
- On-site position in Bengaluru, KA with 48 scheduled weekly hours.
Ideal Candidate Profile
- Experienced in managing multiple soft services functions including janitorial operations and landscaping within commercial properties.
- Able to handle vendor contracts, employee trainings, statutory compliance, and develop/improve SOPs and processes.
- Comfortable working on-site with operational responsibility for team performance, budget management, and client engagement.