soft service executive
JLL (company site, opens in a new tab)2+ yrsGurugramOn-siteDirect career pageEst. 3–5 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Oversee and coordinate all soft services including cleaning, waste management, pest control, catering, and reception to meet contract specifications and quality standards.
- Manage vendor relationships, monitor contract performance, conduct vendor assessments, and negotiate service levels to ensure seamless service integration.
- Conduct regular quality inspections, implement corrective actions, manage budgets for soft services, ensure safety and compliance, and serve as primary communication point with stakeholders.
Minimum Requirements
- Graduation is mandatory.
- Minimum 2 years of experience in soft services or related role.
- Ability to work rotational shifts in Gurugram on-site location.
- Experience with vendor management, service quality assurance, and health & safety compliance in soft services.
Ideal Candidate Profile
- Experienced in managing multiple soft service vendors and contracts within a commercial or real estate environment.
- Proficient in quality control processes, budget management, and resolving service issues promptly.
- Strong communicator capable of coordinating teams, stakeholder relations, and maintaining regulatory compliance.