Workplace Experience Lead
JLL (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 8–15 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Own and evolve workplace experience strategy, implementing workshops, events, and initiatives to exceed client expectations.
- Manage vendor relationships and ensure all soft services vendors comply with operational standards and EHSS regulations.
- Conduct regular site walkthroughs, oversee visitor management, and ensure workplace services meet high-quality standards for clients.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD
- On-site location: Mumbai, Maharashtra
- Experience managing facilities soft services vendors such as housekeeping, pest control, plants, and coffee vending machines.
- Knowledge of EHSS implementation and regulatory compliance in facilities management.
Ideal Candidate Profile
- Experienced in leading workplace experience within facilities management focused environments.
- Proven ability to manage multiple stakeholders and vendors with emphasis on hospitality standards.
- Strong operational oversight capabilities demonstrated through regular site management and compliance enforcement.