Associate Business Analyst
Razorpay (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted 26d ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor real-time system performance for top merchants and enterprise transactions, providing immediate alerts during issues.
- Analyze merchant key metrics to create actionable business intelligence and maintain interactive dashboards for performance tracking.
- Communicate promptly with stakeholders on system incidents or data anomalies and collaborate with internal teams to resolve issues and improve processes.
Minimum Requirements
- Experience managing and interpreting large-scale datasets with proficiency in SQL for data extraction and analysis.
- Hands-on experience with business intelligence tools like Tableau or Looker for data visualization and manipulation.
- Strong communication skills.
- Ability to work 24/7 in shifts.
Ideal Candidate Profile
- Operates effectively in a high-paced, 24/7 monitoring environment with responsibility for critical system performance alerts.
- Experienced in cross-functional collaboration to address system issues and implement improvements.
- Skilled in converting complex data into actionable insights and building interactive dashboards for enterprise-level stakeholders.