Cloud Engineer II
Zebra Technologies Corporation (company site, opens in a new tab)2+ yrsBengaluruOn-siteDirect career pageEst. 7–16 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor cloud environments 24x7x365 to ensure system health and performance.
- Troubleshoot and resolve basic issues, escalating urgent or complex problems as needed.
- Coordinate with internal teams and customers to manage cases and meet SLA/KPI targets, including shift scheduling.
Minimum Requirements
- Bachelor's degree or technical diploma in Computer Science, Electronic Engineering, Computer Engineering, or related field.
- 2+ years experience in operations teams like NOC, SOC, MOC or similar, troubleshooting networking, service desk, or cloud infrastructure support.
- Experience with Windows, Linux, networking, databases, cloud platforms, and ITIL processes (Incident, Problem, Change, Knowledge, Event Management).
- Ability to work variable shifts including days, nights, weekends, and holidays in a hybrid work environment.
Ideal Candidate Profile
- Experience working in 24x7 operational environments with a strong focus on incident and escalation management.
- Familiarity with monitoring concepts such as infrastructure, systems, application health, availability, latency, and performance metrics.
- Possesses entry-level cloud/network/security certifications (e.g., Cisco, Microsoft, AWS, CompTIA) and knowledge of scripting/programming languages like Python, SQL, and REST APIs.