Lead Logistics Specialist
A.P. Moller - Maersk (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 9–16 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Own and maintain accuracy of shipping documents and customer invoices within the system.
- Engage effectively with customers and internal teams to support logistics operations.
- Handle complex and high-pressure situations related to bookings, shipping, cargo, and air cargo operations.
Minimum Requirements
- Basic knowledge of bookings, shipping, logistics, cargo handling, and air cargo operations.
- Solid customer service experience focused on service quality and customer satisfaction.
- Strong communication skills for stakeholder engagement.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing end-to-end shipping documentation and customer invoicing processes.
- Ability to adapt to changing operational requirements and solve problems under pressure.
- Background in customer service within logistics or supply chain environment.