Operations Director
Monks (company site, opens in a new tab)10+ yrsGurugramRemoteDirect career pageEst. 30–45 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead day-to-day operations for Delhi-based creative team across multiple shifts, managing intake, prioritization, staffing, production, review, and delivery.
- Serve as senior regional contact for client stakeholders and Monks leadership, maintaining oversight of capacity, deadlines, risks, and approvals.
- Develop and maintain scalable operational standards, reporting, and workflows incorporating AI and emerging technology to enhance creative production efficiency.
Minimum Requirements
- 10+ years experience in creative operations, production, program or project management within agency, technology, or in-house creative settings.
- Experience leading large or multi-shift creative production teams with rapid-turn digital, editorial, design, or motion deliverables.
- Professional fluency in written and spoken English; client communications and deliverables are all in English.
- Ability to support nontraditional operating model including scheduled weekend, holiday, early morning, evening, and overnight shift rotations.
Ideal Candidate Profile
- Process-oriented operational leader skilled at managing complex, fast-paced multi-shift creative environments.
- Experienced in capacity planning, resource management, client-facing communication, and cross-regional collaboration.
- Interest and familiarity with AI, emerging technology, and creative production innovation to drive workflow improvements.