Operations Executive - Chandigarh
Rentokil Initial (company site, opens in a new tab)ChandigarhOn-siteDirect career pageEst. 2.8–4.5 LPA
Posted 11h ago
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Job description
Structured overview of role & requirements
About This Role
- Own and manage all operations within assigned service areas, including supervision and coaching of technicians to meet service quality and efficiency standards.
- Conduct regular Technicians Performance Assessments (TPAs), pest management audits, and ensure compliance with SOPs and audit non-conformity closures.
- Handle customer complaints rapidly, manage inventory coordination, monitor input costs against gross margin targets, and implement service/product lead initiatives through on-the-job coaching and digital tools.
Minimum Requirements
- Minimum Qualification: B.Sc. in Chemistry, Zoology, or Agriculture.
- Proficiency in computer applications including Excel, Word, PowerPoint, and internal company systems (iCABS, STP, iAuditor, etc.).
- Experience: Prior experience in operations of pest management or service industry is desirable but not mandatory.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in field operations supervision with ability to monitor, coach, and improve technical teams.
- Familiarity or willingness to work extensively with digital operational systems and data-driven service management.
- Comfortable managing customer service issues, operational budgets, and inventory coordination within a multi-site service environment.