Digital Product Manager
Wells Fargo (company site, opens in a new tab)2+ yrsHyderabadOn-siteDirect career pageEst. 12–20 LPA
Posted 9h ago
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Job description
Structured overview of role & requirements
About This Role
- Validate decision strategies, Next-Best-Action (NBA) outcomes, offer eligibility, arbitration logic, engagement policies, and customer communications across multiple channels.
- Support testing activities across multiple customer decisioning and engagement initiatives ensuring accuracy, quality, and reliability of decisioning outcomes delivered through Pega Customer Decision Hub.
- Collaborate with business and technology teams within Agile delivery environments to deliver high-quality customer experiences and adhere to testing standards, risk, and compliance requirements.
Minimum Requirements
- 2+ years of digital product management experience or equivalent through work/training/military/education.
- 2+ years of software testing experience, including testing Pega Decisioning solutions.
- Strong understanding of SDLC, STLC, Agile, and Scrum methodologies plus experience with defect tracking/test management tools like JIRA and Octane.
- Work Experience Required: 2+ years in digital product management and testing Pega Decisioning solutions. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Hands-on knowledge of Pega Customer Decision Hub components such as NBA Designer, Engagement Policies, Arbitration, Decision Strategies, and Customer Journeys.
- Experienced in Agile delivery teams contributing throughout software testing lifecycle with strong analytical, problem-solving, and troubleshooting skills.
- Familiarity with financial services, customer engagement or decisioning platforms, plus relevant Pega certifications (e.g. CPDC, CPSA, CPBA) is preferred.