Renewals Executive
Bottomline (company site, opens in a new tab)3+ yrsOn-siteDirect career pageEst. 6–10 LPA
Posted 3h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end customer renewals process including triaging requests, preparing quotes, validating contract terms and pricing, and ensuring timely and accurate closure of renewals.
- Collaborate cross-functionally with Customer Success, Sales, Finance, Billing, and Sales Operations to resolve renewal queries, confirm terms, secure purchase orders, and support retention planning.
- Maintain accurate renewal data and reporting, support forecasting, and contribute to continuous improvement and transformation of renewal operations and processes.
Minimum Requirements
- Minimum 3 years of experience in renewals, customer success operations, revenue operations, sales operations, or related commercial operations role.
- Experience in SaaS, subscription, or recurring revenue environment preferred.
- Strong understanding of contract language, pricing structures, and commercial terms.
- Work Experience Required: 3+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing customer renewals with strong operational ownership and attention to detail in a SaaS or subscription revenue setting.
- Proficient in cross-functional collaboration involving Sales, Customer Success, Finance, and Operations to drive renewal outcomes and data accuracy.
- Capable of contributing to process improvements and adapting to evolving tools and workflows, with strong analytical and reporting skills (including Excel and CRM usage).