Community Manager
JLL (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 7–12 LPA
Posted 9h ago
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Job description
Structured overview of role & requirements
About This Role
- Oversee and direct Front Office and Guest Relation executives to ensure professional, timely service to visitors and employees.
- Manage visitor experience including VIP guest handling, safety briefings, complaint resolution, and coordination with multiple teams for seamless operations.
- Ensure maintenance of front office infrastructure, compliance with policies, training of staff, and reporting including participation in audits and emergency procedures.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Location Requirement: On-site in Pune, Maharashtra.
- Must have experience managing front office or guest relations operational teams with visitor services.
- Ability to manage compliance, conduct training, and coordinate cross-functional teams is mandatory.
Ideal Candidate Profile
- Experienced in managing front office operations in a corporate or real estate environment with accountability for visitor management and service quality.
- Strong operational leadership to develop policies, oversee audits, compliance, and training within front office functions.
- Proactive coordinator able to engage senior leadership and cross-department teams to resolve issues and improve visitor experience.