Service Delivery Manager - HR Administration
Bureau Veritas (company site, opens in a new tab)15+ yrsNoidaOn-siteDirect career pageEst. 35–55 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Own the transition, standardisation, and service delivery of HR administration and employee lifecycle processes for multiple countries moving into the Noida hub.
- Design, implement, and maintain a digitally enabled HR administration operating model ensuring data accuracy, compliance, and integration of time & attendance with payroll.
- Build and lead the HR Administration tower team from ground up, managing performance, attrition, and fostering capability development.
Minimum Requirements
- 15+ years experience in HR with at least 7 years leading HR administration in shared services.
- Experience in leading multi-country HR lifecycle process transitions and standardisation.
- Master's degree in HR, Business, or related field.
- Experience with HRIS systems (Workday or SAP SuccessFactors), document digitisation, and time & attendance transformation.
Ideal Candidate Profile
- Experienced in building and scaling HR shared services teams and standardised global processes for employee lifecycle management.
- Skilled in data governance, lifecycle process ownership, digital HR tools (including e-signature and workflow automation), and compliance such as GDPR.
- Proven ability to influence across multiple countries and stakeholders, driving adoption and change while maintaining strong controls and operational discipline.