Specialist - Trainer (Sales)
StayVista (company site, opens in a new tab)2–5 yrsMumbaiOn-siteDirect career pageEst. 4.5–8 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage the complete learning journey for new Sales team joiners including onboarding, classroom training, on-the-job training (OJT), coaching, performance tracking, certification, and successful handover to Operations.
- Create, deliver, and continuously improve training content such as sales induction, product/process/system training, role plays, case studies, and refresher modules based on business feedback and performance data.
- Track new joiner performance metrics including training completion, OJT assessments, sales and quality performance, and retention; report training and performance updates to Sales and Operations teams.
Minimum Requirements
- 2–5 years of experience in Sales Training, Learning & Development, Quality, or Coaching roles.
- Proven skills in communication, facilitation, coaching, and stakeholder management.
- Experience with learning management systems (LMS), on-the-job training delivery, assessments, and performance tracking.
- Work Experience Required: 2–5 years in relevant domains (Sales Training, L&D, Quality, or Coaching).
Ideal Candidate Profile
- Experience or strong understanding of sales and customer handling, preferably in telesales, hospitality, travel, or other customer-facing sectors.
- Ability to manage end-to-end training programs with a focus on measurable outcomes such as operational readiness, audit scores, and training effectiveness.
- Capable of working collaboratively with Sales and Operations teams to refine training based on data-driven insights and stakeholder feedback.