Sales Order Processing Analyst (Spanish Speaking) - Night Shift
Dyson (company site, opens in a new tab)3–5 yrsGurugramOn-siteDirect career pageEst. 7–12 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end retail customer sales order flow including EDI integration and manual order creation.
- Coordinate order release for delivery, booking slots, and resolving order-related issues with key internal and external stakeholders like Key Account teams, 3PL, and retailers.
- Oversee credit, pricing, dispute management, reverse logistics, invoicing accuracy, and processing of additional sales streams including eCommerce orders in SAP.
Minimum Requirements
- 3-5 years of experience in sales order processing, customer operations, or related role.
- Fluency in English and Spanish is mandatory.
- Bachelor's or MBA degree required.
- Must be willing to work night shifts (5:30 PM to 2:30 AM).
Ideal Candidate Profile
- Experienced in handling high volume sales order processing with accuracy using SAP and logistical tools, especially in retail and eCommerce environments.
- Skilled in coordination across multicultural and virtual teams including external logistics partners and internal sales units.
- Capable of managing complex order and invoicing issues, with strong analytical and problem-solving skills under fast-paced, deadline-driven conditions.