Data Measurement & Reporting Analyst - Cigna Healthcare
The Cigna Group (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 6–11 LPA
Posted 20h ago
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Job description
Structured overview of role & requirements
About This Role
- Produce accurate, timely reporting and insight on customer and operational performance across Access to Care, Claims, Customer Services, and Complaints.
- Analyze customer feedback and operational data to identify trends, root causes, and support performance improvement initiatives.
- Support tracking and reporting of operational improvement activities, providing data and insight for governance and operational readiness.
Minimum Requirements
- Bachelor's degree required.
- Experience with data analysis, reporting, or operational support roles.
- Experience with customer or operational data sets is desirable but not mandatory.
- Skills in Excel and PowerPoint required; exposure to reporting tools is desirable.
Ideal Candidate Profile
- Experienced with customer service, operations, or contact center environments.
- Able to deliver clear, structured analysis and presentations suitable for operational and leadership audiences.
- Skilled in managing multiple priorities and working in fast-paced, changing environments with strong data quality focus.