Associate Specialist, Mid Office Operations
Randstad (company site, opens in a new tab)4–7 yrsHyderabadOn-siteDirect career pageEst. 6–10 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and maintain project setups in Certinia (RD Solutions) ensuring accuracy of billing, invoicing, and contractual elements.
- Troubleshoot and resolve billing and contract-related issues; support billing team with documentation to ensure timely payments.
- Collaborate with management and cross-functional teams to monitor metrics, implement corrective actions, and improve contract management processes.
Minimum Requirements
- 4-7 years of related experience in contract management, billing, or project/account management.
- Education: High School Diploma required; Graduate/Post Graduate preferred.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Forms.
- Work Experience Required: 4-7 years in relevant functions.
Ideal Candidate Profile
- Experienced in managing large, complex accounts or projects with strong attention to detail and process improvement orientation.
- Comfortable working independently with minimal supervision and collaborating cross-functionally to meet organizational objectives.
- Strong skills in contract management, billing processes, and customer service focus with ability to synthesize data for reporting and decision making.