Senior Manager Operations
FedEx Corporation (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 20–40 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage multi-location teams including managers to achieve departmental and operational targets across air and road linehaul, hub, and gateway operations.
- Oversee scheduling, fleet utilization, vendor contract negotiations, and ensure compliance with regulatory and safety standards.
- Drive service assurance, quality initiatives, risk mitigation, and operational disruption resolutions to maintain service excellence and cost efficiency.
Minimum Requirements
- Bachelor’s degree in business, supply chain management, logistics, or related field; master’s degree preferred.
- Minimum 10 years of operations management experience with at least 5 years in leadership managing large teams and complex networks.
- Strong knowledge of air and road linehaul, hub and gateway operations, transport scheduling, vendor management, and dangerous goods handling.
- Understanding of customs regulations, safety standards, risk mitigation, and service assurance in domestic/cross-border operations.
Ideal Candidate Profile
- Experienced leader capable of managing and developing multi-location teams across complex logistics operations and networks.
- Strategic operator with proven skills in network optimization, cost control, vendor contract management, and service quality enhancement.
- Experienced with operations management systems, data analytics, and cross-functional stakeholder collaboration to resolve operational issues and improve customer experience.