Senior Platform Engineer
Commonwealth Bank of Australia (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 25–40 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Own engineering, operation, and continuous improvement of Microsoft Teams collaboration platform including Teams Rooms, telephony, and contact centre technologies.
- Lead complex troubleshooting, root cause analysis, and lifecycle management to improve reliability, standardisation, and operational efficiency of Unified Communications services.
- Develop and maintain automation (PowerShell, Microsoft Graph API) for device management, reporting, monitoring, and proactive remediation.
Minimum Requirements
- Bachelor's or Master's degree in Computer Science or Information Technology engineering.
- Expertise in Microsoft Teams administration including meetings, calling, Teams Rooms, Teams phones, and contact centre technology.
- Advanced skills with PowerShell scripting, Microsoft Graph API, REST APIs, JSON, and enterprise network troubleshooting.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in engineering and managing Microsoft Teams platform at enterprise scale focusing on collaboration and telephony technologies.
- Highly skilled in developing automation and integrating with Microsoft 365 services to improve operational reliability and efficiency.
- Proficient in complex troubleshooting, root cause analysis, and technical design within a large enterprise networking and communication environment.