Customer Delivery Manager (m/f/d)
T-Mobile (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted 16h ago
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Reach people at T-Mobile
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at T-Mobile you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Accountable for end-to-end delivery operations of contracted cloud services ensuring service is on time, within budget, and high quality.
- Lead and manage teams including CDMs, squads, and associated roles to optimize delivery models and cost/quality trade-offs.
- Serve as delivery liaison between customer and delivery organization, managing escalations, service complaints, and strategic alignment of customer delivery.
Minimum Requirements
- Experience in end-to-end delivery operations for cloud services.
- Strong understanding of Cloud Solutions and Managed Services including T-Systems Cloud portfolio.
- Proven leadership experience managing teams of delivery personnel (CDMs and squads).
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Deep operational ownership in managing complex cloud service delivery with cost and quality accountability.
- Ability to independently make delivery model and solution design decisions within company guidelines.
- Experience collaborating cross-functionally with service management, customers, and suppliers to align delivery strategy and resolve escalations.