Senior Analyst - HR Operations
JLL (company site, opens in a new tab)3–4 yrsGurugramOn-siteDirect career pageEst. 8–12 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Resolve and oversee complex HR queries, transactions, and compliance audits for the AMER region and global employees across APAC, EMEA, and AMR.
- Lead transition activities and maintain documentation for AMER HR Shared Services scope expansion while ensuring service levels and quality checks meet KPIs, KRAs, and SLAs.
- Act as regional SME on HR systems and data governance, partnering with global leads to drive automation adoption and continuous process improvement.
Minimum Requirements
- Bachelor's or Master's degree in Human Resources or Personnel Management.
- 3-4 years of experience in HR or client services roles desirable.
- Experience with federal/state labor law compliance, HR data audits, and Workday or similar HR ERP systems preferred.
- Willingness to work onsite in Gurugram and in global shift timings.
Ideal Candidate Profile
- Experienced in managing end-to-end HR operations, compliance audits, and data governance in a global/shared services environment.
- Ability to lead process transitions, own case escalations, and drive operational excellence under deadlines.
- Skilled in HR system administration, data analytics, audit standards, and fostering cross-regional collaboration.