Manager – Insurance Integration & Operations Support
Upstox (company site, opens in a new tab)7+ yrsThaneOn-siteDirect career pageEst. 18–28 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end integration of insurance products via API across Life, Health, Motor including quote to policy issuance and post-issuance data exchange.
- Drive digital purchase funnel optimization using funnel analytics and A/B testing to improve self-serve conversion rates.
- Lead CRM, Dialer and tele-sales operations technology ownership to optimize sales workflows and lead management, managing a team across cross-functional stakeholders.
Minimum Requirements
- 7+ years experience in insurance distribution with focus on insurer integrations and digital journey optimization.
- Hands-on experience with API-led insurer integrations covering quote, proposal, payment and issuance flows in Life, Health and/or Motor segments.
- Graduate degree mandatory; MBA or insurance certifications like III or IRDAI are a plus.
- Experience managing small teams and cross-functional stakeholders, with strong analytical skills including Excel/Google Sheets; knowledge of SQL and product analytics tools is advantageous.
Ideal Candidate Profile
- Experienced operator in insurance tech or fintech environments with proven leadership in integration and operations support.
- Data-driven with a product mindset, able to translate complex business requirements into actionable technical specifications and product improvements.
- Comfortable managing multiple projects and stakeholders, driving measurable impact in go-live timelines, conversion rates and tele-sales efficiencies.