Manager - Client Reporting Solutions
Fidelity International (company site, opens in a new tab)8–12 yrsGurugramOn-siteDirect career pageEst. 18–30 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end business process transformation focusing on simplification, standardization, automation, and AI adoption to enhance client reporting operations.
- Manage business-as-usual delivery of client reporting solutions, ensuring service levels, quality, and operational performance meet objectives.
- Drive cross-functional change initiatives including solution design, implementation, UAT, governance, risk management, and continuous improvement.
Minimum Requirements
- 8–12 years of experience in Business Operations, Service Delivery, or Business Transformation within Fund Administration, Asset Management, or Investment Banking domains.
- Degree in Engineering, Technology, Finance or related discipline; MBA with Engineering background preferred.
- Proven experience with Agile/SAFe methodologies and User Acceptance Testing (UAT).
- Active use of AI-enabled productivity tools such as Microsoft Copilot, ChatGPT, Power Automate, or similar technologies.
Ideal Candidate Profile
- Strong techno-functional background with the ability to bridge business needs and technical solutions in client reporting environments.
- Experience working in global, cross-functional environments with demonstrated stakeholder management and executive communication skills.
- Proven track record in leading process optimization and digital transformation initiatives leveraging AI, automation, and data analytics.