Branch Operations Manager| Rajamahendravaram Urban
CSB Bank Limited (company site, opens in a new tab)3–9 yrsRajahmundryOn-siteDirect career pageEst. 4–8 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own and ensure smooth daily operations of the branch, including cash handling, clearing, account opening, and service request management.
- Maintain strict compliance with KYC/AML, RBI, audit norms and prepare for audits, ensuring timely resolution of observations.
- Collaborate with sales and service teams to improve customer experience, track service metrics, and implement root cause analysis based improvements.
Minimum Requirements
- 3 to 9 years of branch operations experience.
- Graduate degree required; Banking certifications preferred.
- Preferred certifications: JAIIB or CAIIB.
- Not explicitly mentioned: notice period or location flexibility.
Ideal Candidate Profile
- Experienced in branch-level operations control and compliance within banking sector.
- Skilled in process adherence, audit preparation, and corrective action implementation.
- Familiar with cross-selling financial products and driving digital banking adoption at the branch level.