Manager - DSMG - Retail Finance - Personal Loans - Bucket 1 to 3 - Bengaluru - Krishna Tower - J Grades
Tata Capital Limited (company site, opens in a new tab)On-siteDirect career pageEst. 8–14 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage collections operations for assigned area targeting resolution, flow, credit cost, and roll rates to meet collection targets across Buckets 1 to 3.
- Control and minimize Non-Performing Assets (NPAs) within assigned budgets including managing delinquency and nonstarters, while handling legal asset recovery processes.
- Allocate field work, oversee agency and executive performance against SLAs, ensure compliance with legal and audit requirements, and enhance fee income while controlling vendor payouts.
Minimum Requirements
- Graduate or Post Graduate in any discipline.
- Work Experience Required: Not explicitly mentioned in the JD.
- Proven knowledge and experience in retail finance collections, specifically handling Buckets 1 to 3 in personal loans.
- Located in or willing to work in Bengaluru, specifically Krishna Tower location (implied but not explicitly mandated).
Ideal Candidate Profile
- Experienced leader in retail finance collections with the ability to manage field operations and agency performance across multiple collection parameters.
- Familiarity with legal processes like SARFESI and managing interactions with legal/statutory bodies for asset recovery.
- Strong operational oversight skills to ensure compliance with audit/regulatory requirements and target-oriented collection outcomes.