HR Operations Associate
Expedia Group, Inc. (company site, opens in a new tab)2+ yrsGurugramOn-siteDirect career pageEst. 6–12 LPA
Posted 0m ago
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Job description
Structured overview of role & requirements
About This Role
- Deliver high-quality customer service by evaluating and resolving employee HR requests via ServiceNow.
- Process and audit HR transactions in Workday, including hires and data changes, ensuring accuracy through report analysis.
- Develop and maintain process documentation and identify opportunities to improve HR service delivery and operational performance.
Minimum Requirements
- Minimum 2+ years experience in HR Operations or customer-facing operations processes.
- Workday HR experience required; ServiceNow or other CRM experience desired.
- Role location: Gurugram; requires working EMEA business hours and minimum 3 days in-office per week.
- Basic understanding of HR processes such as onboarding, offboarding, and position management.
Ideal Candidate Profile
- Experienced in fast-paced, detail-oriented HR operations with strong emphasis on data accuracy and customer service.
- Proactive in process improvement and comfortable working under pressure in a dynamic environment.
- Skilled communicator able to interpret HR data and collaborate effectively within a global HR operations team.