Business Support Manager – Strategic Projects, Securities and Pricing Operations
Citi (company site, opens in a new tab)6–10 yrsGurugramOn-siteDirect career pageEst. 14–25 LPA
Posted 0m ago
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Job description
Structured overview of role & requirements
About This Role
- Own and manage full lifecycle of End-User Computing tools (EUCs) across Operations, ensuring operational continuity, risk mitigation, and compliance with corporate EUC policies.
- Lead technical maintenance including code amendment, troubleshooting, and governance of VBA, Python, SQL, PowerShell scripts used in operational workflows.
- Drive strategic projects: gather business requirements, develop scalable automation solutions, and manage delivery milestones aligned with operations stakeholders.
Minimum Requirements
- 6–10 years of experience in Operations Support, Business Support, Process Automation, or Technical Business Analysis within Financial Services, Banking, or Global Shared Services.
- Strong proficiency in VBA/Excel Macros, Python, SQL, and PowerShell scripting; familiarity with C#/.NET or web technologies is a plus.
- In-depth knowledge of corporate End-User Computing (EUC) policies, Model Risk, Operational Risk frameworks, and regulatory audit requirements.
- Work Experience Required: 6–10 years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing EUC governance and lifecycle across complex financial operations with strong technical expertise in scripting and automation tools.
- Capable of translating operational challenges into technical solutions with measurable impact, comfortable handling multiple concurrent tactical projects.
- Proven in stakeholder engagement bridging technical and non-technical teams with a proactive and autonomous delivery approach.