Operations Supervisor
Iron Mountain Incorporated (company site, opens in a new tab)10+ yrsChennai, ThiruvallurOn-siteDirect career pageEst. 10–18 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Supervise and manage operations across 4-5 warehouse sites specializing in Records and Information Management (RIM).
- Ensure compliance with established processes and statutory audit requirements while maintaining Service Level Agreements (SLAs) and Turnaround Times (TATs).
- Lead cross-functional teams including Team Leaders, Operations Executives, and outsourced vendors to drive operational excellence and analyze KPIs for cost optimization.
Minimum Requirements
- 10+ years of team leadership experience with at least 3–5 years managing multiple operational sites in logistics or service industry.
- Graduate degree mandatory; MBA in Operations highly preferred.
- Strong proficiency in warehouse operations, RIM, Management Information Systems (MIS), and Google Sheets for reporting and data analysis.
- Work Experience Required: 10+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in multi-site logistics operations with a specialization in Records and Information Management (RIM).
- Analytical and data-driven manager skilled in KPI monitoring, vendor management, and executing complex operational projects such as consolidations and migrations.
- Comfortable leading diverse teams and handling client escalations in a service-oriented environment across multiple locations.