Operations Executive (KOA)
DHL (company site, opens in a new tab)2–5 yrsOdishaOn-siteDirect career pageEst. 3.5–6 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end shift operations for assigned Non Metro Branches, Business Development Offices (BDOs), or Service Centres, ensuring timely inbound, outbound, pickup, and delivery activities.
- Lead and coordinate operational teams including staff deployment, monitoring productivity, safety compliance, and operational governance to meet service commitments.
- Oversee operational performance, service quality, and continuous improvement initiatives while acting as the primary operational contact for assigned locations during shifts.
Minimum Requirements
- Graduate degree in any discipline from a recognized university.
- 2–5 years experience in courier, express logistics, transportation, warehousing, distribution or supply chain operations with exposure to service centre or shift operations.
- Experience leading frontline operational teams and managing shipment processing, scanning, sorting, dispatch, and customer service operations.
- Work Experience Required: 2–5 years relevant experience in related fields as stated; Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing operational workflows across multiple locations with focus on logistics service centres or similarly structured environments.
- Demonstrated ability to lead and coach operations staff while ensuring productivity, compliance, and on-time service delivery.
- Comfortable working with operational systems, handheld scanning devices, and contributing to process improvements in logistics operations.