Operations Executive (RNCC)
DHL (company site, opens in a new tab)KolkataOn-siteDirect career pageEst. 3.5–6 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor and control real-time surface vehicle movements across regional routes ensuring schedule adherence and minimizing delays.
- Manage exceptions including delays and operational disruptions, coordinating corrective actions and escalating critical issues.
- Maintain accurate movement and exception data, support MIS reporting, and coordinate with operations teams to ensure smooth network handovers and service continuity.
Minimum Requirements
- Graduate degree in Logistics, Supply Chain, Operations, or related field is required.
- Experience in logistics operations, network monitoring, fleet coordination, or control tower roles is required; exact years of experience not explicitly mentioned.
- Familiarity with surface transportation, line-haul operations, and tracking systems (GPS, TMS) is mandatory.
- Ability to work in shifts and willingness to travel up to 25% regionally.
Ideal Candidate Profile
- Candidate with operational control and real-time monitoring experience in surface logistics or express delivery environments.
- Comfortable working under time-critical conditions with strong exception management and escalation skills.
- Experience coordinating cross-functional teams (fleet, hub, line-haul) and supporting data-driven performance tracking and process compliance.