Operations Executive (PTO)
DHL (company site, opens in a new tab)2–5 yrsPatnaOn-siteDirect career pageEst. 3–6 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end shift operations including inbound, outbound, pickup, and dispatch activities across assigned Non Metro Branches, BDOs or Service Centres to ensure timely and accurate shipment processing.
- Lead and deploy operational teams during shifts, ensuring manpower utilization, operational discipline, and adherence to safety and compliance standards.
- Monitor operational performance, operational governance, and collaborate with cross-functional teams for seamless service delivery and continuous improvement.
Minimum Requirements
- Graduate in any discipline from a recognized university.
- 2–5 years of relevant experience in courier, express logistics, transportation, warehousing, distribution, or supply chain operations.
- Experience managing end-to-end service centre operations including shipment processing, pickup and delivery coordination, and shift team leadership.
- Work Experience Required: 2–5 years in related operational roles.
Ideal Candidate Profile
- Experience operating in frontline operational roles with proven capability in shift and workforce management within logistics or courier sectors.
- Demonstrated ability to coordinate operational activities ensuring adherence to SLA, compliance, safety, and productivity metrics.
- Familiarity with operational systems, shipment processing equipment (e.g., handheld scanners), operational reporting, and continuous improvement initiatives.