Senior Engineer, Workplace Platform Engineering (Mac)
Kroll, LLC (company site, opens in a new tab)5+ yrsMumbaiOn-siteDirect career pageEst. 12–20 LPA
Posted 17h ago
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Job description
Structured overview of role & requirements
About This Role
- Engineer and continuously improve enterprise macOS management using JAMF Pro, including configuration, security, application delivery, and lifecycle management of Mac devices.
- Automate Mac enrollment, provisioning, deployment, and administration processes, and lead advanced troubleshooting and root-cause analysis for complex macOS and device-management issues.
- Collaborate with security and identity teams to ensure compliance and integrate JAMF with Microsoft and other enterprise technologies, while managing technical documentation and knowledge transfer.
Minimum Requirements
- 5+ years supporting and engineering enterprise macOS environments with advanced engineering and troubleshooting experience.
- Strong hands-on experience with JAMF Pro in medium-to-large enterprises including policies, scripts, and automated device enrollment.
- Proficient scripting and automation skills (e.g., shell scripting, Python) for Mac configuration, deployment, and remediation tasks.
- Work Experience Required: 5+ years; Hybrid role, 2pm-11pm IST shift; Location specifics: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in designing scalable Mac-management solutions and handling advanced technical escalations independently within large or global enterprise environments.
- Proven ability to integrate JAMF with Microsoft Intune, Entra ID, Conditional Access, or similar identity and security platforms.
- Demonstrates deep expertise in macOS architecture, enterprise security, identity management, and ITIL incident/problem/change management frameworks.