Associate Revenue Operations Specialist
Perforce (company site, opens in a new tab)2+ yrsPuneHybridDirect career pageEst. 4–7 LPA
Posted 2h ago
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Job description
Structured overview of role & requirements
About This Role
- Process orders, issue license keys, and provide customer quotes and invoices using Salesforce, NetSuite, and internal applications.
- Resolve customer issues during contract terms and communicate high-risk renewals to management.
- Maintain data integrity in internal systems and support supplier setup processes including due diligence.
- Leverage CRM to generate reports, identify gaps, and recommend process improvements.
Minimum Requirements
- Bachelor's Degree in Business Administration or related field, or equivalent experience.
- 2+ years in customer service support or order processing, preferably in software or technology companies.
- Fluent in English with excellent written and oral communication skills.
- Experience with Salesforce preferred; NetSuite experience is a plus.
Ideal Candidate Profile
- Experienced in Revenue Operations and Customer Service Support within technology or software domains.
- Detail-oriented with ability to manage multiple tasks and large caseloads accurately.
- Proficient in using CRM systems to analyze operational data for trends and process improvement recommendations.