Video & Data Core Network Operations Engineer - VOIS
Vodafone Group (company site, opens in a new tab)4–7 yrsBengaluruHybridDirect career pageEst. 10–18 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor and manage network alarms, incidents, and faults across Video, Data Core, and Core Services telecom platforms to ensure service continuity and availability.
- Perform first-level diagnosis and troubleshooting with escalation as needed, supporting 2G to 5G network environments and associated technologies.
- Maintain incident documentation, coordinate with internal and external teams, and ensure compliance with operational procedures in a 24x7 shift environment.
Minimum Requirements
- Bachelor's degree in Telecommunications, Electronics, Computer Science, IT, or related discipline; BE/B.Tech in Electronics and Telecommunications preferred.
- 4-7 years of experience in telecommunications operations, network operations centers, or service operations environments.
- Knowledge of GSM, UMTS, LTE, 5G, Core Network architectures, and platforms like SMSC, MME, PGW, HLR, MSC etc.
- Ability to work rotational shifts including nights, weekends, and public holidays.
Ideal Candidate Profile
- Experienced in alarm monitoring, event correlation, and ITIL-aligned incident management within mission-critical telecom networks.
- Comfortable operating under pressure to make timely decisions on service impacts and escalations.
- Skilled in coordinating with diverse technical and non-technical stakeholders across multiple vendors and geographies.