Deputy Manager - Transactional Quality (RTR/ Record to Report/ Accounts Payable/ AP/ FNA) - Gurgaon
WNS Global Services (company site, opens in a new tab)GurugramOn-siteDirect career pageEst. 10–18 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Own quality assurance for Accounts Payable and Record to Report transactional processes, ensuring adherence to audit targets and zero-risk business-as-usual operations.
- Develop and implement quality frameworks including sampling, stratification, SLA baselining, predictive monitoring, and reporting for financial transaction compliance.
- Drive continuous improvement initiatives such as Kaizen, collaborate with operations on complaint resolution, and ensure process documentation aligns with ISO and internal quality standards.
Minimum Requirements
- Hands-on experience in Accounts Payable (AP) and Record to Report (RTR) processes including invoice processing, vendor management, reconciliations, and journal entries.
- Work Experience Required: Not explicitly mentioned in the JD
- Education: Bachelor of Commerce (BCom) degree.
- Knowledge of audit compliance standards and quality assurance frameworks relevant to transactional financial operations.
Ideal Candidate Profile
- Experienced in managing quality metrics and SLA monitoring in financial shared services or similar transactional environments.
- Comfortable driving structured audit processes with root cause analysis, remediation plans, and continuous calibration of quality frameworks.
- Able to lead teams through coaching, mentoring, and fostering continuous learning while collaborating effectively with operations and clients on complaint resolution.