Associate Systems Engineer
Altera Digital Health (company site, opens in a new tab)1–3 yrsRemoteDirect career pageEst. 4.5–7 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor performance and availability of applications and infrastructure using AppDynamics, LogicMonitor, and Azure Monitor.
- Provide L1 and L2 support for system incidents, ensuring 24/7 uptime meeting SLAs by responding to alerts and incidents promptly.
- Conduct health checks and performance tuning of SQL databases, Windows servers, and IIS; participate in root cause analysis and support system upgrades with minimal downtime.
Minimum Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
- 1-3 years of experience in systems monitoring and support.
- Experience with application performance monitoring tools like AppDynamics, LogicMonitor, Azure Monitor, plus knowledge of SQL database monitoring and Windows Server/IIS administration.
- Availability to work 24x7 shifts including evenings, weekends, and on-call as required.
Ideal Candidate Profile
- Experienced operating within 24x7 IT operations environments focused on system uptime and SLA adherence.
- Strong troubleshooting capability with hands-on experience in performance monitoring tools and SQL/Windows server environments.
- Candidates with knowledge of ITIL frameworks or healthcare application domains are more likely to succeed.