Associate Systems Engineer
Harris (company site, opens in a new tab)1–3 yrsRemoteDirect career pageEst. 4–8 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor performance and availability of applications and infrastructure using tools like AppDynamics, LogicMonitor, and Azure Monitor.
- Provide L1 and L2 support by diagnosing system incidents and escalating as needed to maintain 24/7 uptime per SLAs.
- Perform health checks, tuning, and maintenance on SQL databases, Windows servers, IIS, and interface subsystems while participating in root cause analysis and system upgrades.
Minimum Requirements
- Bachelor’s degree in Computer Science, IT, or related field, or equivalent experience.
- 1-3 years of experience in systems monitoring and support role.
- Proficiency with application monitoring tools such as AppDynamics, LogicMonitor, and Azure Monitor.
- Availability to work 24x7 shifts including evenings, weekends, and on-call as required.
Ideal Candidate Profile
- Experienced in SQL database monitoring and troubleshooting with basic Windows Server and IIS administration knowledge.
- Capable of handling L1 and L2 support with strong analytical skills and root cause analysis experience.
- Familiarity with ITIL practices and healthcare application monitoring is a plus but not mandatory.