Trade Operations Analyst
Intercontinental Exchange (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 6–12 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Conduct real-time surveillance and management of electronic trading activities and prices in ICE Futures products to ensure orderly market operations.
- Calculate daily and final settlement prices used as benchmark references and for clearinghouse risk management.
- Provide customer support including training on trading platform functionality, troubleshooting, and operational reporting for metrics and query tracking.
Minimum Requirements
- College degree or equivalent work experience in a customer-focused environment.
- Work Experience Required: Not explicitly mentioned in the JD.
- Knowledge of commodity markets, financial trading, or equity brokerage business; futures markets exposure is a plus.
- Working knowledge of at least one of Salesforce, ServiceNow, MS Office.
Ideal Candidate Profile
- Experienced in trading operations or market surveillance with understanding of electronic trading platforms and derivatives products.
- Capable of multitasking complex operational tasks including real-time market monitoring and problem resolution under high pressure.
- Strong communication skills suitable for frontline customer support and training in trading systems.