Senior MS Security engineer
NTT (NTT Group) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 18–30 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor, identify, investigate, and resolve technical security incidents and problems to maintain client security infrastructure operational within SLA.
- Manage client requests and tickets with technical expertise, including operational tasks, incident logging, and second-level support escalation.
- Collaborate with automation teams to optimize and automate tasks, audit incident quality, and assist in change management and project support.
Minimum Requirements
- Experience with managed services handling security infrastructure and ticketing tools, preferably ServiceNow.
- Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience.
- Work Experience Required: Not explicitly mentioned in the JD.
- Workplace Type: Hybrid working.
Ideal Candidate Profile
- Capable of handling second-level support with strong incident management and troubleshooting skills in security environments.
- Experienced in proactive issue identification and process improvements including automation opportunities.
- Able to communicate effectively across cultures and collaborate in cross-functional teams with a client-focused and adaptable approach.