Building Operations, Facilities Services
JLL (company site, opens in a new tab)KochiOn-siteDirect career pageEst. 6–12 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and oversee day-to-day operations across helpdesk/mailroom, front office, security, housekeeping, cafeteria, and general facilities.
- Ensure adherence to client SLAs, escalate issues, conduct audits, and maintain vendor performance and hygiene standards.
- Coordinate with teams for audits, training, crisis management, and reporting; uphold operational policies and safety protocols on-site.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD
- Location: On-site in Cochin, Kerala
- Scheduled Weekly Hours: 48
- Familiarity with site operation tools like VMT, IMT, Site Ops, BGC, work permit tool is required
Ideal Candidate Profile
- Experienced in multi-functional facility management operations including security, housekeeping, and cafeteria services.
- Able to manage escalations and maintain compliance with client-specific policies and procedures.
- Skilled in coordinating audits, training, and vendor performance evaluation in a client-facing environment.