Salesforce Success Architect
Salesforce, Inc. (company site, opens in a new tab)8+ yrsHyderabadOn-siteDirect career pageEst. 35–55 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead solution design and architecture for multiple Salesforce Industry Cloud implementations, focusing on scalability, security, and optimization.
- Provide expert multi-cloud guidance and support to strategic customers, including technical issue resolution and long-term technology health.
- Collaborate with cross-functional teams and leverage AI tools (Einstein, Agentforce) to drive business outcomes and customer success programs.
Minimum Requirements
- 8+ years in software, system, or enterprise architecture with expertise in Salesforce products and complex large-scale implementations.
- Proven experience in solution design, Salesforce platform capabilities, and enterprise application integration including AI, analytics, and security.
- Mandatory certifications: Salesforce Admin, Platform Developer 1, JavaScript Developer.
- Expertise in multiple Industry Clouds; hands-on OmniStudio experience required; strong communication skills for technical and executive audiences.
Ideal Candidate Profile
- Senior-level professional with deep multi-cloud Salesforce Industry Cloud expertise and large-scale SaaS/PaaS architecture experience.
- Strong strategic problem solver comfortable translating complex technical concepts into executive narratives and AI-driven business insights.
- Experienced in AI-first methodologies, with a track record of defining or contributing to AI governance and success frameworks within customer success or professional services.