Senior Account Executive - Growth
Genesys (company site, opens in a new tab)10+ yrsDelhi NCROn-siteDirect career pageEst. 20–35 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Drive revenue growth through selling Genesys CcaaS AI/software solutions in Northern India, managing full sales cycle from prospecting to deal closure.
- Manage and grow existing customer accounts by identifying upselling and cross-selling opportunities to increase product footprint and ensure customer retention.
- Develop sales strategy for Northern India, collaborate with internal teams for customer success, and maintain accurate CRM and sales forecasting.
Minimum Requirements
- Bachelor's degree in Engineering/Technology, Business Administration, Sales, or Marketing.
- 10+ years of sales experience with proven success in selling complex software solutions; experience in AI-driven CcaaS/contact center solutions preferred.
- Experience in the Northern India market with strong local business understanding.
- Must be legally permitted to work in India.
Ideal Candidate Profile
- Proven ability to develop and execute sales strategies in the AI/contact center software domain focusing on Northern India market.
- Strong track record in new business acquisition and managing full sales cycle for complex AI/software solutions.
- Existing network within the Northern India business community and ability to engage multiple verticals such as E-Commerce, Healthcare, Retail, Technology.