Asset Services (Fixed income / Claims/Redemptions), NCT
Deutsche Bank (company site, opens in a new tab)4–5 yrsBengaluruOn-siteDirect career pageEst. 8–14 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and supervise end-to-end processing of fixed income claims, redemptions, and corporate actions including reconciliation, booking, claims chasing, payments, and post-payment reconciliation with 50-60% hands-on transaction processing.
- Liaise between offshore and onshore teams, escalate issues appropriately, ensure all controls and internal/external compliance guidelines are met, and achieve KPI benchmarks without breaches or violations.
- Oversee team deliverables, exceptions handling, work allocation, leave management, and training of team members in the assigned subprocesses.
Minimum Requirements
- 4 to 5 years experience in Investment Banking Operations or Custody Operations with 2-3 years specifically in Fixed Income / Claims / Redemptions or Income processing.
- Strong knowledge of Corporate Actions and ability to handle large volumes and multi-stakeholder interactions.
- Strong English communication skills (written and verbal) and proficiency in Microsoft Office.
- Willingness to work in relevant geography business hours, shifts, and travel as required.
Ideal Candidate Profile
- Experienced operations professional adept at supervising and processing complex fixed income claims and corporate action transactions in a high-volume environment.
- Comfortable managing cross-location stakeholder communications including onshore, nearshore, and offshore teams, and handling escalations effectively.
- Skilled in process control enforcement, KPI adherence, team leadership, and training within Investment Banking or Custody operational settings.