Command Center Operations Engineer, AVP
State Street Corporation (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 20–35 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Own strategic leadership for enterprise-wide IT production stability and service continuity.
- Manage major IT incidents and 24/7 technical bridge operations to minimize business impact and reduce Mean Time to Restore Service (MTRS).
- Govern high-impact IT events, weekend changes, and conduct regular operational health checks to ensure readiness and stability.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD.
- Availability for weekend shift coverage as part of scheduled operations.
- Comprehensive technical knowledge across infrastructure and application domains such as Network, Security, Open Systems, Mainframe, Storage, Database, Middleware, Cloud, End User Computing, and Enterprise Applications.
- Work On-Premise: Yes (implied by 'On-Premise' in Work Schedule).
Ideal Candidate Profile
- Ability to lead cross-functional, multicultural teams globally under pressure and tight timelines.
- Strong executive communication skills to convey complex technical issues to senior leadership and diverse stakeholders.
- Proven expertise in managing critical incidents, IT service management, and driving operational resilience through strategic insight and analytical problem-solving.